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Care & Maintenance

Laminate, Marble & Granite Care & Maintenance

With proper care, your natural stone or solid surface product should last you a lifetime. These Frequently Asked Questions will give you some handy hints to help you protect your important investment.

How do I care for my countertop surface?

For everyday use, wipe your marble and granite countertop with a wet washcloth just as you would a laminate countertop.

Use a microfiber cloth to dust off countertop surfaces. Once a week wipe it down with a damp cloth and a stone cleaner formulated with a neutral pH. All natural stone should be sealed with a penetrating sealer to prevent staining. Do not use any cleaners containing ammonia or acids as these can break down the sealer or mar the surface of softer stones such as marble and limestone. Do not use scouring pads or abrasive cleaners as these may scratch surfaces as well.

To check if you need to seal your kitchen granite surface, put a small amount of water on the countertop in a space that will not be disturbed. Let it sit for 15 minutes. If the water is absorbed, you need to re-seal your countertops.

Will my countertop surface scratch easily? Can I cut directly on my countertop surface?

In order to scratch the surface you would need to use something as hard or harder than your countertop.

Although cutting on your countertop won’t scratch the surface, it will dull your knife. We recommend always using a cutting board. Scratches can be repaired by our service technician without resurfacing the entire area. Once repaired, it’s difficult to see the blemished area.

What do I do if my countertop chips?

The majority of chips are repairable in most countertop surfaces.

If you happen to get a chip, save the pieces and call us. Our service technician will come out and repair the chipped area using the marble or granite pieces you saved. Usually after the repair is complete, the chipped area will not be noticeable.

Will my countertop surface stain easily?

The key is to make sure your countertops are always properly sealed.

The sealer will not make the countertops stain proof; it will just give you more time to get the spill cleaned up. If you wipe up the spills as soon as they happen, you shouldn’t have any problems.

Be very careful with anything acidic or oily including red wines, fruit juices or food coloring. These items will also stain laminate, Corian (and other solid surface countertops), as well as Silestone (and other quartz countertops).

Stains can be removed. Depending on the nature of the stain the most common method is a paste made of peroxide and cornstarch, applied to the area and allowed to dry. This will then pull the stain from the stone.

How often do I need to seal my countertop surface?

Most surfaces come pre-sealed and should be re-sealed once per year, or as needed.

Before you can apply the sealer you need to clean your countertops with denatured alcohol. Use a clean, soft cloth to apply a generous coat of the sealer. Allow this to penetrate the stone for at least 10 minutes. Take another clean, dry cloth and wipe the excess sealer off. The sealer needs to be wiped off while wet, so if the sealer starts to dry, add more sealer to the countertop and continue to wipe it off. Use a final clean dry cloth and do a final wipe down to ensure all the excess sealer is removed.

What is the best counter material to reduce contamination?

If you’re concerned about bacterial contamination of your kitchen countertop, quartz or solid surface would be the way to go. Quartz surfaces are 99 percent bacteria-free when kept clean. The man-made resin in the quartz seals the surface making it nonporous, so there are no pits, fissures, or pores for bacteria to grow.

Solid Surface is also nonporous and because it’s virtually seamless, there aren’t gaps for water to collect and allow bacteria to grow.

Both materials promote clean and sanitary environments for food preparation and are easy to clean and maintain.